Requesting Maintenance Support
The Buildings & Grounds Department uses SchoolDude, an online work-order system, to manage requests for maintenance support.
SchoolDude is a web-based system that allows users to fill out and submit work orders from any computer connected to the internet.
If you are a District 401 teacher or staff member and you want to submit a maintenance request, please follow the steps listed below.
► Go to D401's SchoolDude login page, which can be found here. You’ll see a screen that looks like this:
► If you’ve never used SchoolDude, you’ll need to register. Go to the area at the bottom of the page and click the inverted caret (the V symbol):
► Fill in the requested information (your administrator will give you the account number), then hit “Register” at the bottom:
► You will be taken automatically to the maintenance request page. This screenshot shows the first two steps of the request process (using District 401 webmaster Dave Porreca as an example):
► Follow the steps listed on the request page. They are largely self-explanatory. Fill in anything that has a red checkmark next to it. The checkmark means the information is required. “Location” (part of Step 2) is required:
► "Area" (also part of Step 2) is optional, but “Area/Room Number” is required:
► “Select Problem Type” (Step 3) is also required:
► Fill in the remaining steps as needed. Describing your problem (Step 4) and providing your submittal password (Step 7) are the only required steps left. Your submittal password is different from your personal password. Your administrator will provide you with the submittal password. Hit “Submit” (Step 8) when you are finished:
► Your screen will immediately notify you whether you’ve successfully submitted your request. Use the “My Requests” tab at the top of the page to keep track of your work order’s progress:
► Logout when you are finished.