Requesting Maintenance Support

The Buildings & Grounds Department uses SchoolDude, an online work-order system, to manage requests for maintenance support.

SchoolDude is a web-based system that allows users to fill out and submit work orders from any computer connected to the internet.

If you are a District 401 teacher or staff member and you want to submit a maintenance request, please follow the steps listed below.

Go to D401's SchoolDude login page, which can be found here. You’ll see a screen that looks like this:

School dude screenshot1

If you’ve never used SchoolDude, you’ll need to register. Go to the area at the bottom of the page and click the inverted caret (the V symbol):

School dude screenshot2

Fill in the requested information (your administrator will give you the account number), then hit “Register” at the bottom:

School dude screenshot3

You will be taken automatically to the maintenance request page. This screenshot shows the first two steps of the request process (using District 401 webmaster Dave Porreca as an example):

School dude screenshot4

Follow the steps listed on the request page. They are largely self-explanatory. Fill in anything that has a red checkmark next to it. The checkmark means the information is required. “Location” (part of Step 2) is required:

School dude screenshot5

"Area" (also part of Step 2) is optional, but “Area/Room Number” is required:

School dude screenshot6

“Select Problem Type” (Step 3) is also required:

School dude screenshot7

Fill in the remaining steps as needed. Describing your problem (Step 4) and providing your submittal password (Step 7) are the only required steps left. Your submittal password is different from your personal password. Your administrator will provide you with the submittal password. Hit “Submit” (Step 8) when you are finished:

School dude screenshot8

Your screen will immediately notify you whether you’ve successfully submitted your request. Use the “My Requests” tab at the top of the page to keep track of your work order’s progress:

School dude screenshot9

► Logout when you are finished.