Requesting Maintenance Support


The Buildings & Grounds Department uses SchoolDude, an online work-order system, to manage requests for maintenance support.

SchoolDude is a web-based system that allows users to fill out and submit work orders from any computer connected to the internet.

If you are a District 401 teacher or staff member and you want to submit a maintenance request, please follow the steps listed in the screenshots below.


How to Use SchoolDude for Maintenance Requests


Go to D401's SchoolDude login page (click here). You'll see a screen that looks like this:

Schooldude screenshot


If you've never used SchoolDude, you'll need to register. Go to the area at the bottom of the page and click the inverted caret (the V symbol):

SchoolDude screenshot


Fill in the requested information (your administrator will give you the account number), then hit "Register" at the bottom:

SchoolDude screenshot


You will be taken automatically to the maintenance request page. This screenshot shows the top of the request page:

SchoolDude screenshot


Continue scrolling down the request page and read the steps as listed. They are largely self-explanatory. Fill in anything that has a red checkmark next to it. The checkmark means the information is required. For example, "Location" (part of Step 2) is required:

SchoolDude screenshot


Fill in anything that is required — i.e., anything that has a red checkmark next to it. For example, "Area" (part of Step 2) is optional, but "Area/Room Number" is required:

SchoolDude screenshot


"Select Problem Type" (Step 3) is also required:

SchoolDude screenshot


Fill in the remaining steps as needed. Describing your problem (Step 4) and providing your submittal password (Step 7) are the only required steps left. Your submittal password is different from your personal password. Your administrator will provide you with the submittal password. Hit "Submit" (Step 8) when you are finished:

SchoolDude screenshot


Your screen will immediately notify you whether you've successfully submitted your request. Use "My Requests" at the top of the page to keep track of your work order's progress:

SchoolDude screenshot


► Logout when you are finished.