Technology FAQ

The following are answers to some of the most frequently asked questions about the use of technology in District 401. To see the answer to a particular question, simply click any part of the relevant question.

Although both departments work for the common purpose of providing District 401 with the best technology environment possible, their specific areas of focus differ.

The Technology Department concentrates on network infrastructure, connectivity, information security, hardware and non-Google software support, data management, the PowerSchool student information system and the Mastery Manager student growth module. The department is headed by Mr. Tom Kinane, Director for Technology, and reports to Mr. James Jennings, Assistant Superintendent for Finance & Operations/CSBO.

The IT Department concentrates on instructional practices and how technology can be used to impact teaching and learning. IT also provides support on Google app-related issues. The department is headed by Ms. Jessica Iovinelli, Director for Instructional Technology, and reports to Dr. Leah Gauthier, Director for Curriculum & Instruction.

District 401 is not entirely 1:1. That is, we don’t provide each of our students at every school with his or her own internet-connected device. However, under the District Technology Initiative adopted in 2016, Elmwood Park High School will become 1:1 by the start of the 2018-19 school year (each student will receive a Chromebook), and Elm Middle School will follow suit in 2019-20. In addition, Elmwood and John Mills students will increase their use of digital technology significantly in the coming years.

As approved by the Board of Education in May 2016, District 401's Technology Initiative calls for every student at Elmwood Park High School to be equipped with a laptop device by 2018-19, with Elm Middle School students to follow by 2019-20.  

Meanwhile, Elmwood and John Mills elementary schools will benefit from the movement of existing laptop carts from the high school and middle school, so that all teachers and students will have increased opportunities for the instructional uses of technology throughout the day.

In addition, the use of Google educational tools and apps will saturate the District, with all grade levels operating under Google Classroom by 2019-20.

Currently, our teachers do not require internet access as part of assignments. However, students are encouraged to use community resources such as the Elmwood Park Public Library.

Yes, there is such a program.

District 401 understands that not every family has high-speed internet access at home. If that's the case with your household, we want you to know that you might be eligible for Comcast's "Internet Essentials" package.

Under this package, Comcast provides high-speed internet to your home for $9.95 per month (plus tax). Details are available on the IT Department's Comcast Affordable Internet Access page.

Yes. The District issues each teacher a laptop computer for work.

Please send an email requesting help to the District 401 technology support line at the following address: 


For additional information, please consult the Requesting Technology Support page.

If you are encountering a Google-related problem, please notify the IT Department by completing this online form:

► IT Help Desk Form

For more information, please visit our Requesting IT Help page.